Last Updated: [November 22, 2025]
This Privacy Policy describes how [Noor Home Spa] (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, book services, or interact with us.
1. Information We Collect
We collect information primarily to provide our services and manage your appointments. This may include:
- Contact Information: Name, email address, phone number, and physical address.
- Booking Details: Appointment times, services requested.
- Health and Wellness Information: Information relevant to your massage session (e.g., past injuries, current pain points, medical conditions) collected via intake forms to ensure safety and provide appropriate treatment. (This is sensitive data and treated with the highest confidentiality.)
- Payment Information: Billing address and payment details (processed through secure, third-party payment processors; we generally do not store full credit card numbers).
- Website Usage Data (Non-Personal): IP address, browser type, referring pages, and information collected via cookies or tracking technologies to improve our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To schedule, confirm, and manage your massage appointments.
- Communication: To send you booking confirmations, reminders, and respond to your inquiries.
- Service Improvement: To understand client needs and continuously improve the quality and range of our services.
- Marketing (with Consent): To send you promotional materials, special offers, or newsletters, but only if you have provided explicit consent.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell your personal information. We only share your data with trusted third parties necessary to operate our business:
- Service Providers: Third-party booking platforms, payment processors (e.g., Square, Stripe), and website hosting services. These partners are required to protect your information.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to health and sensitive information is strictly limited to authorized personnel.
5. Cookies and Tracking
Our website uses cookies (small data files stored on your device) to enhance your experience, analyze website traffic, and remember your preferences. You have the option to accept or decline cookies through your browser settings.
6. Your Data Rights
Depending on your location, you may have the right to:
- Access: Request copies of the personal data we hold about you.
- Correction: Ask us to correct any information you believe is inaccurate or incomplete.
- Deletion: Request that we erase your personal data under certain conditions.
- Withdraw Consent: Opt-out of marketing communications at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: [admin@noorhomespa.com] Phone: [+1 234 567 890]